Privacy Policy
Last updated: September 18, 2026
1. Who we are
This website is operated by MACESON Global BPO LLC (“MACESON,” “we,” “us,” or “our”), a limited liability company organized under the laws of the State of Illinois, USA, headquartered in Chicago, Illinois, with a delivery center in Cape Town, South Africa. This Privacy Policy explains what information we collect through this website and how we use it.
2. Information we collect
This is a marketing website. We do not require an account, and we do not process payments on this site. The only personal information we collect directly from you is what you choose to submit through our proposal request and contact forms, which typically includes:
- Full name
- Company name
- Email address
- The message you provide describing your staffing needs or question
We also set a small amount of strictly necessary browser storage to remember your cookie preferences (see our Cookie Policy for details). As of the date above, this site does not load any analytics, advertising, or third-party tracking scripts.
3. How we use your information
We use the information you submit to us only to:
- Respond to your proposal request or inquiry
- Follow up with relevant information about our services
- Maintain internal records of business inquiries
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
4. Data retention
We retain contact-form submissions for as long as reasonably necessary to respond to your inquiry and maintain a record of our business communications, after which they are deleted or anonymized. You may request earlier deletion at any time (see Section 6).
5. International operations
MACESON operates from Chicago, Illinois (headquarters) and Cape Town, South Africa (delivery center). Information you submit through this site may be accessible to authorized MACESON personnel in either location for the purposes described above.
6. Your rights and how to reach us
You may request access to, correction of, or deletion of personal information you have submitted to us by emailing info@maceson.com. We will respond to legitimate requests within a reasonable timeframe.
7. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices. The “Last updated” date at the top of this page indicates when it was last revised.